Volunteers are vital to the future of the Cathedral, and many dedicated people offer their time in a variety of ways. We are always looking for new people to join our existing volunteers, and if you feel that this is something that you would like to get involved with, please contact the Commercial and Administration Co-ordinator in the first instance for an informal chat to find out more. Volunteers come from all backgrounds and interests, and derive great satisfaction in being involved in the life of the Cathedral.
See below for descriptions of three of our key roles.
Volunteers work a three shift system between the hours of 9.45 – 5.00pm (4pm in winter), and typically work one shift per week. Full training is given, and new volunteers will always work with an experienced volunteer until they are fully trained. Here is perspective of one of our most experienced volunteers – Betty Wood:
‘I work alongside a great team of helpers, and it gives us all immense satisfaction to present a wide variety of gifts, souvenirs and cards which often surprise our visitors with the range we offer. It is really interesting to meet visitors from all over the world, and to see their enjoyment of their visit here to the Cathedral.’
Guides bring the history of the Cathedral alive for the many visitors who come through the doors here. They work a similar shift pattern to the shop helpers. 6 weeks of training which consists of one session per week is followed by a period of working alongside an experienced guide until such time as both parties feel that the new guide is ready to operate independently. Here is the story of one of our newer guides, Keith Beattie:
‘My day at the Cathedral is the best day of the week. How could you fail to be impressed by this magnificent building? Bringing the history alive for visitors is most rewarding, as it makes them feel welcome and at home in this wonderful and peaceful House of God.’
Welcomers are on hand to greet visitors, provide them with a leaflet which gives them a floor plan of the Cathedral and notes on the points of interest to be seen here. They can put visitors in touch with a Guide, or direct them to a particular facility on site. They provide a vital link to ensure that visitors to the Cathedral make the most of their visit here. Here are the thoughts of Judith Douglas:
‘On the Welcome Desk you’re usually the first person to meet and greet the great variety of visitors. Some just want to enjoy the beauty of the interior, others to sit quietly and absorb the peace; others want to tell you about ‘their’ ‘Cathedral or church. Whatever the reason they come, I hope they all leave feeling enriched and uplifted by their visit.’